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FAQ & Troubleshooting

FAQ

Is there a free trial?

Yes! You can try Pipes for free for 14 days. The trial version is fully functional and comes with an unlimited number of connectors. And our support team is here for you in case of any questions.

All you need is a target storage, a data source, and two weeks in which you can test how Pipes works and decide if it is the right solution for you.

How much does it cost?

We have different pricing plans, so you can choose one best suited to your needs. You can find an overview of our prices with detailed information on what is included here.

Can I host Pipes on-premises?

Pipes is a cloud-based solution, but you can switch to Pipes Professional and get on-premises hosting (and other nice additional features).

How to check, add, or change a schedule?

This can be done using the Jobs tab: find the job you need, click on the Details button and click + Manage Schedules. The pop-up window will show you the existing schedule(s) for the pipe, and you will be able to add a new schedule and/or remove a schedule you no longer need. An existing schedule cannot be edited, but you can remove it and create a new one.

Troubleshooting

IssueSolution
Email notifications do not arriveCheck your spam folder and whitelist our outgoing email address - it is pipes@datavirtuality.de
Execution failed because the <procedure name> does not exist or is in FAILED stateCheck that the source for this pipe is connected and re-connect it if needed
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.